Shipping policy
Delivery
DATES AND PRICES - All UK orders (Excluding Event Merchandise, Custom Caps and Team Kit) placed before 13:00pm on Monday - Friday will be dispatched on the same day provided the item is in stock. Orders placed after 13:00pm on Friday and on Saturday and Sunday will be dispatched from the following Monday. We offer free delivery on orders over £24.99, for orders less than £24.99 we charge a standard delivery charge of £3.95 which will be added at the checkout stage.
WHAT IF MY ORDER DOES NOT ARRIVE - If your delivery does fail to arrive then please contact us. Please note legally Royal Mail items are not considered officially lost until 14 days postage following its expected arrival date and international mail until 28 days later. If we need to replace your order we ask that you contact us to confirm the loss, we can then arrange a solution.
ITEMS MARKED AS DELIVERED BUT NOT RECEIVED - If your tracking information shows your order as delivered but you have not received it, please allow time for the parcel to be located with household members, neighbours, or your local delivery office. Any order marked as delivered but reported missing must be reported to us within 14 days of the delivery date so that we can raise an investigation and assist in resolving the issue. Please note that If we are notified more than 14 days after the recorded delivery date, an investigation cannot be raised with the carrier and we will be unable to provide a resolution.
WORLDWIDE SHIPPING - We offer worldwide shipping via international mail. Delivery charges vary depending on the weight of your order. Please note that any handling fees, import taxes, or customs duties imposed by your local authorities are the responsibility of the customer. Delivery times may vary and are typically longer than those for UK deliveries.


